Effective Date: August 1, 2019
Information We Collect and How We Use It
Our vision is to maximize your rewards and to provide you with as many member benefits as possible. The keyway in which we provide value is to share with you the commissions we receive from our merchant partners in the form of Cash Back. We strive to confirm and pay your Cash Back quickly and reliably and to improve your experience on our site and in our applications, these are the main reasons we collect information.
When you become a member of Familyliving.guide, we collect your name, email address, and physical address (“Personal Information”). We use your Personal Information to track and to improve and personalize our services. The collected information pertaining to our merchant partners you visit, the purchases you make, and the offers you view (“Transaction Information”). We use Transaction Information to provide more relevant offers for you when you visit us or use our applications and services.
Our website includes social media features, such as the Facebook Like button. These features may collect your IP address and the page you are visiting on our site and may set a cookie to enable the feature to function properly. These social media features may be hosted by us or a third party. Your interactions with social media features hosted by third parties (such as the Facebook Like button) are governed by the privacy policies of the companies providing them.
Email Account Connection
We allow you to connect your personal email account to your Family Living’s account in order to view your purchase confirmations on Familyliving.guide. We share this Transaction Information as needed with our affiliate network partners and merchant partners in order to provide you more relevant and interesting offers. You may choose to connect your email account to your Family Living’s account or to disconnect it, by making a selection in the My Profile section of our site. A connection between your email account and your Family Living’s account is not required for you to be a member of Familyliving.guide
Who Sees Your Personal Information
We may use contractors or vendors to help us provide some of the services on Family Living Guide, some of whom may be our corporate affiliates (for instance, payment fulfillment or marketing services). If we need to disclose Personal Information for them to provide such services, it is with the requirement that such Personal Information will be kept confidential and will be used only for those services.
We reserve the right to disclose information we collect (including Personal Information) as required by law, such as to comply with a subpoena, bankruptcy proceedings, or other lawful requests by public authorities, and when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process served on us or our corporate affiliates, or to protect us, our corporate affiliates, or our members from losses.
How We Keep Your Information Secure
The security of your Personal Information is important to Family Living Guide. We use a secure, encrypted connection (called an SSL connection) on all pages where you access or transmit Personal Information. In addition, we encrypt your credit card information that you have given us to store and maintain industry-standard security to safeguard this information. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Your Privacy With Family Living Guide
Ebates will never ask for your email address, username, password or any other Personal Information in an unsolicited phone call, email or letter. Further, any contact with Family Living’s customer service in which Personal Information is exchanged with a customer service representative will be used only for the purpose of satisfying your request. Any Personal Information you provide will not be recorded or used for any reason beyond that of the stated request.
Links to Third-Party Websites
Our Policies on Email
Family Living’s sends two types of emails to members: customer service emails required to maintain the Family Living’s programs and promotional emails containing offers. You may choose not to receive promotional emails at any time by clicking the “unsubscribe” link in any promotional email.
Cookies and Other Technologies
Other Information We Collect
As is true of most web sites, we gather and store certain information automatically. We collect Internet protocol (IP) addresses, browser type, internet service provider, referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.). Also, operating system, date/time stamp, and clickstream data to analyze trends in the aggregate and administer the site. We link this automatically-collected data to other information we collect about users in order to improve our services and to guard against malicious activity.
We use one or more vendors to manage our advertising on other sites. Our vendors may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. But this will not stop the generic ads. You will continue to receive generic ads.
Your Choices and Responsibilities
It is your responsibility to update and maintain accurate contact information in your Family Living’s account. You can make changes by visiting the My Profile page and entering corrections. Upon request, we will provide you with information about whether we hold any of your personal information. We will respond to your request within a reasonable timeframe. The email and street address that you enter into your My Profile page is the information that will be used for all contact with you.
We will retain your information for as long as your account is active or as long as you have a balance greater than zero in your account. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us via email or contact us page.